Shipping policy
Thank you for purchasing CNC files from Aqua Vitae Woodworks. Please review our Shipping Policy below.
Digital Product Delivery
- All CNC files are delivered as digital downloads in ZIP file format, which may include SVG files, PDF build manuals, and other related materials.
- No physical products will be shipped.
How It Works
- After your payment is confirmed, you will receive a download link on the order confirmation page and/or via email.
- In most cases, files are available for immediate download. If you do not see the download link, please check your spam/junk folder or contact us.
- You are responsible for having the appropriate software to open ZIP files and extract the contents.
Download Access
- Download links are provided for your personal use only and must not be shared or redistributed.
- Please ensure you save a backup of your files after download, as links may expire after a set period.
Issues with Downloads
If you experience problems such as:
- Broken or expired download links
- Corrupted files
- Missing files
Please contact us at JSatkowski@aquavitaewoodworks.com and we will resend or replace your files.
International Availability
Because our products are digital, files can be purchased and downloaded worldwide. No shipping fees apply.
📧 For any questions regarding file delivery, contact: JSatkowski@aquavitaewoodworks.com